Most of these case studies were published as part of the sector reports on the retail industry in 2004. Sector reports can be downloaded here.
| No. | Title | Country | Date | File |
| 1 | Argos | UK | Aug. 2004 |  110KB |
| 2 | Euro-Label | EU | Aug. 2004 | 100KB |
| 3 | Centralia | IT | Aug. 2004 | 340KB |
