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  The e-Business W@tch is an initiative of the
European Commission
Enterprise Directorate General
E-business, ICT industries and services.

  The European e-business policies portal - a one-stop-shop, on-line environment for all European e-business initiatives.

  The eBusiness legal portal offers information on all legal aspects of e-business, in particular for small and medium-sized enterprises (SMEs).

  eMarket Services: a guide to B2B e-markets, co-funded by the the EC / DG Enterprise.



Technology is undoubtedly a core dimension of e-business. However, the specific features of e-solutions change quickly, and are characteristic for individual companies and their needs (see Kleemann/Bach 2001 and Taskforce 2001). Not much additional knowledge is therefore gained with too much detail in empirical analyses. The operationalisation of the technology dimension should be guided by the question of which features make a difference with respect to business opportunities and e-business impact. Having said this, the relevant categories seem to be:

  • proprietary and non-proprietary networks in external and internal communication
  • wired and wireless connections
  • broadband and narrowband communication lines
  • digital and analogue lines
  • direct internet connection access and access via telephone lines

More important than technologies used is what they are used for, i.e., which technology is preferably adopted for which applications. This might, for example, give a hint at how to improve readiness for e-business by improving the availability of certain technological solutions and infrastructure components.

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The e-Business W@tch is being implemented and operated by empirica Gesellschaft für Kommunikations- und Technologieforschung mbH (Bonn)
in co-operation with DIW Berlin - German Institute for Economic Research and Databank Consulting spa (Milan), Berlecon Research,
IDATE, PLS RAMBØLL Management, and Saatchi & Saatchi Business Communications