A Sectoral e-Business Observatory

Electronic business is more than e-commerce. Companies are increasingly using information and communication technologies to link their business processes: internally, with their suppliers, customers and for cooperation with business partners.

Electronic business matters because it …

  • is a driver of product and process innovation.
  • has implications for productivity and competitiveness.
  • has impacts on supply chain configurations.

The e-Business W@tch monitors e-activities and their implications in different sectors. The observatory was launched by the European Commission in 2002.