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  The e-Business W@tch is an initiative of the
European Commission
Enterprise Directorate General
E-business, ICT industries and services.

  The European e-business policies portal - a one-stop-shop, on-line environment for all European e-business initiatives.

  The eBusiness legal portal offers information on all legal aspects of e-business, in particular for small and medium-sized enterprises (SMEs).

  eMarket Services: a guide to B2B e-markets, co-funded by the the EC / DG Enterprise.



Hence, for the e-Business W@tch, e-business relates both to external and to company internal processes. Our understanding of the term "e-business" is such that it does not only describe external communication and transaction functions, but also relates to flows of information within the company, i.e., between departments, subsidiaries and branches.

The comprehensiveness of the term is captured by IBM's vast study on e-business project. The concept is presented as follows: "E-business is not simply defined as e-commerce transactions. It's about using technology to redefine your business. To succeed, you'll need an infrastructure flexible enough to absorb new technologies, maximize efficiency across your organization, and support business model changes" ( As distinct from this, e-commerce will be taken to cover external transactions, and it therefore may be seen as a subgroup of e-business activities (see Figure below).

Figure: Basic concept of "e-business" and "e-commerce"

click to enlarge

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The e-Business W@tch is being implemented and operated by empirica Gesellschaft für Kommunikations- und Technologieforschung mbH (Bonn)
in co-operation with DIW Berlin - German Institute for Economic Research and Databank Consulting spa (Milan), Berlecon Research,
IDATE, PLS RAMBØLL Management, and Saatchi & Saatchi Business Communications